Agreement to Terms

By accessing or using Tenji.ai ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not access or use the Service.

Description of Service

Tenji.ai is an AI-powered lead generation and prospecting platform designed to help users discover, analyze, and act on local business opportunities.

The Service includes, but is not limited to:

• Lead scraping and discovery tools

• Opportunity scoring and insights

• Website audits and AI-generated recommendations

• CRM-style lead tracking

• Demo generation and outbound assistance tools

• Web application, APIs, and related documentation

Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information

• Maintain the security of your login credentials

• Accept responsibility for all activity under your account

• Notify us immediately of any unauthorized use

You must be at least 18 years old to use Tenji.ai.

Subscription and Payments

Pricing

• Subscription fees are based on your selected plan

• All fees are exclusive of applicable taxes unless stated otherwise

• Pricing may be updated at any time with reasonable notice

Billing

• Subscriptions are billed in advance on a recurring basis

• You authorize automatic charging of your payment method

• Failure to pay may result in suspension or termination of your account

No Refund Policy

All payments made to Tenji.ai are final and non-refundable.

• We do not provide refunds, partial or full, for any reason

• This includes unused time, dissatisfaction, or failure to achieve results

• By purchasing, you acknowledge and agree to this no-refund policy

Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations

• Scrape, collect, or use data in violation of applicable data/privacy laws

• Infringe on intellectual property rights

• Distribute malware or harmful code

• Attempt unauthorized access to systems

• Engage in spam, harassment, or deceptive practices

• Resell, sublicense, or exploit the Service without permission

• Build or train competing products using Tenji.ai

We reserve the right to suspend or terminate accounts that violate these Terms.

Intellectual Property

Our Property

All aspects of Tenji.ai, including software, design, features, and branding, are owned by Tenji.ai and protected under intellectual property laws.

Your Data

You retain ownership of your data. By using the Service, you grant us a limited license to process and store your data solely to provide the Service.

Feedback

Any feedback or suggestions may be used by us without compensation or obligation.

Third-Party Integrations

• Tenji.ai may rely on third-party APIs, data providers, or integrations

• We are not responsible for the availability, accuracy, or reliability of third-party services

• Your use of third-party services is subject to their terms

Data and Privacy

You are solely responsible for ensuring that your use of Tenji.ai complies with all applicable laws, including:

• Data protection and privacy laws

• Anti-spam regulations

• Telemarketing and outreach laws

Tenji.ai does not guarantee that generated leads or data are compliant in your jurisdiction.

Service Availability

• We aim to provide reliable access but do not guarantee uninterrupted service

• The Service may be modified, updated, or temporarily unavailable

• We are not liable for downtime or interruptions

Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind.

We do not guarantee:

• Accuracy or completeness of lead data

• That leads will convert into customers

• That the Service will be error-free or uninterrupted

Use of the Service is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Tenji.ai shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, revenue, data, or business opportunities

• Outcomes resulting from use of leads or insights

Total liability is limited to the amount you paid in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Tenji.ai and its team from any claims arising from:

• Your use of the Service

• Your violation of these Terms

• Your misuse of data or outreach practices

Termination

• You may cancel your subscription at any time

• We may suspend or terminate your account at our discretion

• Upon termination, access to the Service is revoked immediately

• Certain provisions will survive termination

Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.

Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiation

• Mediation

• Binding arbitration if required

Severability

If any provision is found unenforceable, the remaining Terms remain in full effect.

Contact Us

For questions regarding these Terms:

Email: hello@tenji.ai