Privacy Policy

Last Updated:

Introduction

At Tenji.ai ("we," "our," or "us"), we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation platform and related services.

By using Tenji.ai, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and login credentials

  • Payment Information: Billing details processed via secure third-party providers

  • User Data: Leads, search inputs, filters, CRM data, and configurations you create

  • Communications: Messages, support requests, or feedback

Information Collected Automatically

  • Usage Data: Features used, interactions, session duration

  • Device Information: Browser type, operating system, device identifiers

  • Log Data: IP address, timestamps, pages visited

  • Cookies: Used to enhance user experience and track usage

Data from Third-Party Sources

Tenji.ai may collect business-related data from third-party sources, including but not limited to:

  • Publicly available business listings

  • Data providers and APIs

  • Online directories and platforms

This data may include business names, contact details, websites, and related metadata.

How We Use Your Information

We use collected information to:

  • Provide, operate, and improve Tenji.ai

  • Generate and deliver leads and insights

  • Process payments and manage subscriptions

  • Communicate updates, support, and system notices

  • Analyze usage patterns and optimize performance

  • Prevent fraud, abuse, or unauthorized activity

  • Personalize user experience

Data Sharing and Disclosure

We do not sell your personal information.

We may share data in the following cases:

  • Service Providers: Hosting, analytics, payment processors

  • Legal Obligations: When required by law or to protect rights

  • Business Transfers: Mergers, acquisitions, or asset sales

  • With Your Consent: When explicitly authorized

Data Security

We implement industry-standard security measures, including:

  • Encryption in transit and at rest

  • Secure infrastructure and hosting

  • Access controls and authentication

  • Regular monitoring and security practices

However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information:

  • For as long as your account is active

  • As necessary to provide the Service

  • As required for legal or operational purposes

You may request deletion of your data by contacting us.

Your Rights

We retain your information:

  • For as long as your account is active

  • As necessary to provide the Service

  • As required for legal or operational purposes

You may request deletion of your data by contacting us.

Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Store preferences

  • Analyze platform usage

  • Improve performance and experience

You can manage cookies through your browser settings.

Third-Party Links

Tenji.ai may contain links to external websites. We are not responsible for their privacy practices.

Children's Privacy

Tenji.ai is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

International Data Transfers

Your data may be processed in countries outside your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the "Last Updated" date.

Continued use of the Service constitutes acceptance of the updated policy.

Contact Us

For any questions regarding this Privacy Policy:

Email: hello@tenji.ai